Saturday, December 20, 2008

More travel insurance

To be clear - they did insure me in the end - as a 'goodwill gesture'; but probably won't do so again.
I cried - no, I'll be honest, I bawled down the phone at them to the extent that I was barely intelligible while giving my credit card details. So much so that the woman who was dealing with me became so upset that someone else had to take over.
I hate that crying that ends up with those juddering breath/sobs that you can't stop.
They then told me to have a good trip and the woman who'd taken over said 'go and have a nice cup of tea.' - To which I replied 'I don't think tea cures cancer' - or I would've done if I'd been able to enunciate the words - it came out more like gobbledygook and I caught myself when she said she hadn't heard what I'd said and just said 'thank you'. Because, as I'd said to the other woman - it wasn't her fault and actually it was horribly unfair that she had to be the one to tell me this and to deal with a distraught person on the phone - it was the decision of the underwriters who, of course, don't deal with the customers. Which is pretty luxurious for them. I get really angry about things like that. I'm not surprised when my cancer means that I can't have what I want - but I get angry when people won't face me with it. If you're going to deny me something then you better tell me yourself and take it when I get upset and angry. You have to listen to me because I don't see why you should get to run away. Take responsibility for what you've caused. Be the big person and deal with my upset. Trust me, no matter how much you don't want to and no matter how uncomfortable it makes you - it's worse for me. It will always be worse for me. So don't be so cowardly. Worms.

So, I can no longer recommend InsurePink travel insurers if you have mets. I expect they're still not bad if you've had cancer but are now in the clear and to be fair, they have always been very easy to deal with and talk to when going through the medical questions. But if your cancer is metastatic: keep looking......

Oh, and sorry I upset you Mirriam.

6 comments:

Sweet Camden Lass said...

*hug*

I hope that you have a lovely snowy Christmas (and the sort of snow that looks lovely, but still allows the world to function), and a safe journey and that it is, quite simply, peaceful and lovely.

The British mentality refuses to believe that anything cannot be, if not totally cured, at the very least, improved by tea. Shall lend you 'Watching the English' at some point. Very funny, and I spent much of the book going 'That is just so true!'
~x~

Deadly Knitshade said...

Travel insurance folks are utter bastards. It's their job. They like to make it as difficult as possible for anyone with the big casino (or who has had the big casino) to have any fun at all. Lovely people.

In case you haven't seen it Cancer Research do a list of companies that might be more helpful.

http://www.cancerhelp.org.uk/help/default.asp?page=4343#list

Despite all the telephone woe you have had to endure I am hoping you can squeeze past it and have the Christmas you deserve. With lots of snow. Snow makes everything mostly ok. Well mostly everything...

Take care.

L x

Dorothy said...

I'm hoping you have a lovely Christmas it sounds like you still have a good fight in you and that is really important in your surviving.

Hugs Dorothy from grammology
Merry Christmas....

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